The digital revolution is disrupting banking and banks have to adapt quickly or face the consequence. They have to build their businesses around their customers’ ever evolving needs. This is easier said than done since core banking systems were built using antiquated technologies that are difficult to modernise and very expensive to rip and replace. Also no one has a clear view on the future technologies and what IT systems, social or otherwise, their existing software system will have to integrate with.
NeoCRMis in a unique position to enable banks to integrate with their legacy data sources and create a business model that will protect and grow their existing customer base. With NeoCRM banks can build a scaleable platform that will easily integrate with the new financial software applications in the future. Rather than get left behind banks can now embrace innovation and use technology as a powerful enabler to improve customer experience and reduce cost.